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Your opinions really do count. We like to think we are not your average retailer, as we spend a lot of time talking to customers like yourself to find out exactly what you want and expect.
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To understand why our products are so special, please view a selection of comments from some of our recent satisfied clients. We receive hundreds of unsolicited emails each year and all your remarks are invaluable to us. If you would like to share your experience then please email your comments; we would love to hear from you!
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Maxwell Scott Bags
"I received the parcel today with the complementary wallet, I've have not seen this type of customer service anywhere in Sweden or Singapore for that matter and Im just delighted. I would be more than happy to write a strong recommendation for your site if you want me to, keep up the good work and I will definitely pass on your site to friends and order again when Im in need."
"Very rarely do you get such fantastic customer service, the whole process was a pleasure and the bag left my husband lost for words. My whole family will now be searching the site for their own piece of leather perfection. Thank you and I will certainly visit again."
"At 2:15pm yesterday, 4th August, I ordered a Ranco briefcase in classic tan. Quick as a flash your customer services responded that you had just run out of stock of classic tan but could offer the item in chocolate brown or night black, from stock. I switched my choice to chocolate brown. Before 4:00pm your excellent customer services acknowledged my change of order and informed me that they had managed to pack and dispatch my briefcase in that day's parcel run. It was delivered this morning 5th August, just after 11:00am, less than 24 hours after I placed my order! As I unwrapped and opened the box with intense anticipation, the tantalising smell of leather drifted through the office. The briefcase is stunning! The colour is gorgeous, the quality of materials is first class, and the construction is superb with not a stitch out of place. This Ranco briefcase will become my constant business companion and I already have my eye on a Flero holdall to go with it… I am delighted to have shopped with Maxwell Scott, delighted with your friendly customer service and most impressed with your speed of delivery. I will be back!"
"I bought my Large Flero case in dark chocolate brown three years ago and it is still stunning. The build quality is fabulous and I highly recommend this and Maxwell Scott products to everyone. I us the bag every day and have had no issues. For my 33rd birthday my wife bought me the card wallet and this is once again a stunning product. I am looking forward to buying a case for my daughter soon."
"Top quality items (I have 3 now!) Top quality service with a personal touch, which is rare in this day and age. I'm singing your praises - Well done!"
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