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Worldwide Shipping

Shipping Charges

Value of Goods (£) UK Europe USA & Canada Rest of the World
0 - 99.99 FREE £5.95 £5.95 £6.95
100 - 199.99 FREE £7.95 £15.95 £19.95
200 - 299.99 FREE £10.95 £20.95 £26.95
300 - 499.99 FREE £14.95 £25.95 £29.95
500 + FREE £19.95 £27.95 £29.95
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UK Delivery

If your order is placed before midday and costs over £100, your parcel will be delivered next day via a signature courier service (Due to the value of goods, all parcels will require a signature). Parcels are normally delivered between 9.00am and 6.00pm Monday - Friday. Some remote areas such as The Highlands, Jersey or ROI may take 2 days for delivery. Please check with Customer Services for remote classified areas.

If you wish to place an order after midday for next day delivery, and are not sure if next day delivery is available, please call 0870 24 24 684 and speak to one of our advisors. We may still be able to dispatch your goods to arrive next dependant on locality and courier collections.

Our small accessories (under £100) are dispatched via Royal Mail First Class Recorded Delivery. This service delivers items within 1-2 days (including Saturday).

Please note during the Christmas period (December 3rd - December 21st) accessories that are shipped which usually take 1-2 days (First Class Recorded) may take a little longer. This is due to the high level of parcels Royal Mail has to deliver over the Christmas period. If you require a next day service we recommend selecting 'Next Day Delivery' when in the checkout.

All orders placed after 5.30pm are usually processed and dispatched on the following working day.

On larger items over £100 deliveries are made Monday - Friday and do not include weekend deliveries. Smaller items (under £100) may be delivered on Saturday. If you wish to arrange a Saturday delivery for a larger item, this service is available however at a premium surcharge. Should you wish to enquire about a Saturday delivery please contact one of our Customer Service advisors 0870 24 24 684.

Please kindly ensure that there will be someone to sign for the parcel at the delivery address. If no one is available to sign for the parcel, the courier will leave a calling card for you and may attempt to redeliver 2 more times, after which point the parcel will be returned to Maxwell Scott. Once a calling card has been left by the courier you will be able to telephone to re-arrange delivery for a more convenient time, or alternatively collect the parcel in person from a depot (courier delivery) or sorting office (if the item is Royal Mail).

You will be unable to change the delivery address once the parcel has left our warehouse and is in transit.

On the rare occasion that an item is out of stock, delivery may take up to 28 days as all of our products are handmade in Italy. If there is likely to be any sort of delay with your order, we will notify you by email or phone at the earliest opportunity. We will then give you the choice of waiting, ordering an alternative item or cancelling your purchase. We will do our very best to offer you the service you require!

Maxwell Scott 2012 Holiday Schedule

In the United Kingdom, we do not deliver or dispatch on the following holidays:

  • New Year's Bank Holiday - 2 January 2012
  • Bank Holiday - 3 January 2012 (Scotland only)
  • Good Friday - 6 April 2012
  • Easter Monday - 9 April 2012
  • May Bank Holiday - 7 May 2012
  • Spring Bank Holiday - 4 June 2012
  • The Queen's Diamond Jubilee - 5 June 2012
  • Bank Holiday - 12 July 2012 (N. Ireland only)
  • Summer Bank Holiday - 6 August 2012 (Scotland only)
  • Summer Bank Holiday - 27 August 2012 (except Scotland)
  • Christmas Day - 25 December 2012
  • Boxing Day - 26 December 2012
  • Delivery for Christmas

    Please note the last dispatch dates for Christmas 2014:

    • UK:22nd December (by 1.00pm)
    • Europe:18th December
    • USA:18th December (FedEx only)
    • Rest of World:17th December

    Europe (European Union)

    All orders to Europe are dispatched using signature courier services such as UPS, DHL or Fedex and will be delivered within 10 working days dependant on size and weight of item. Smaller Items are sent through Royal Mail. Countries that are located within Europe, but are not members of the E.U., will be charged "Rest of World" shipping rates due to additional handling, import and tariff charges (For example: Switzerland, Iceland, Norway etc.)
    If you are based in Germany or would like your item(s) to be shipped there, then please kindly visit our German website for more information.

    USA & Canada Deliveries

    All orders over $150 to the USA and Canada are dispatched with Fedex on a 1-3 day service. Smaller Items under $150 are sent through Royal Mail International Signed For which will be delivered within 10 working days.
    If you are based in the US or Canada or would like your item(s) shipped there, please kindly visit our US website for more information.


    Rest of the World

    Orders shipped to the rest of the world are all dispatched using UPS, DHL or Fedex and will be delivered within 10 working days. Smaller Items are sent through Royal Mail.

    We do not currently ship to countries which are not available for selection on the checkout screen.

    Tax, Duty and Handling outside of the EU

    As the goods are being exported outside of the EU, we will deduct all viable UK tax (This deduction will be shown on the review order page). When goods are exported outside of the EU, these countries will sometimes charge customs tax and/or import duty. As we have removed all viable UK tax, we take no responsibility in paying these charges. All the prices in Dollars marked on our website do include V.A.T (Value Added Tax = UK tax on consumer expenditure). However V.A.T. will be deducted from the product price(s) once the delivery location has been selected in the shopping basket.

    Please note: This does not apply to US & Canada customers. If your goods are being shipped to the US or Canada, we are liable for paying any import duties. As a customer, there are no additional fees to pay. For more information about shipping to the US & Canada please visit our US website.


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